ACE car hire — deposits, excess & traps before you book
Flying into Lanzarote (ACE)? Headline broker quotes often hide excess, deposit holds, fuel policy and 2nd-driver fees. Use this short filter, then book via DiscoverCars or a trusted local fleet.
Primary booking path (affiliate). Marketplace may list broker brands — always read the excess & deposit line on the quote.
Policy comparison (operator-stated FACT / UNKNOWN)
Cells use operator-stated FACT or UNKNOWN only — no invented € amounts, no consumer-guide patterns elevated to FACT. Cabrera Medina and CICAR are treated as one local group. Scroll horizontally on small screens. Last checked .
| Attribute | Cabrera Medina / CICAR | Autoreisen | PlusCar | Broker-style (e.g. Goldcar) |
|---|---|---|---|---|
| Excess / CDW | Full / “TODO RIESGO” insurance with no excess (Canaries). FACT | CDW + theft (TP) + third-party included without excess / zero excess. Optional Comfort Plus (€2/day, max €30) covers keys/rims/tyres/wrong fuel/battery — also zero excess. FACT | Fully comprehensive, no excess for standard cars; premium cars: €300 excess (archived official T&Cs, May 2026). Live homepage says “comprehensive insurance” but does not restate the €300 premium exception; live detailed terms URL 404. FACT — archived T&Cs; live exception UNKNOWN | Basic rate includes CDW with excess; amount varies by vehicle category & office. DiscoverCars Goldcar@ACE listing snapshot (2026-09-15): CDW deductible €2,300 — listing-specific, not universal. Super / Mega Relax removes excess deposit need. FACT — varies + listing snapshot |
| Deposit / hold | Fuel fianza equal to fuel quantity at contract opening; returned if same-to-same. Security/excess card hold €: UNKNOWN on Canaries T&Cs (Mainland/Balearics €200/€400 do not apply to ACE). FACT fuel fianza + UNKNOWN security hold | No cash deposit and no credit-card pre-authorisation for excess. Card still required at pickup for payment (credit/debit; no prepaid). FACT | Card security/excess hold €: UNKNOWN on live site. Archived T&Cs (May 2026): “no petrol cash deposit” — not live FACT. UNKNOWN + archived footnote | Security/excess deposit blocked or charged on card at pickup (except with Relax / Super / Mega Relax). Separate fuel deposit under Full-Full. Exact ACE € hold: UNKNOWN (office T&Cs vary). FACT pattern + UNKNOWN € |
| Fuel | Same-to-same: fuel deposit for delivered quantity; if not returned same, charged for fuel consumed at lessor price. FACT | Same-to-same: return with same fuel as collected; shortfall charged; surplus not refunded. CONFLICTING: FAQ also mentions a fixed fee for refuelling expenses on shortfall; GCC §9 only mentions paying the fuel difference — fee € unpublished. FACT + CONFLICTING (no invented €) | Same-to-same on archived T&Cs (May 2026); no petrol money deposit there. Live homepage does not restate fuel gauge rule. Archived FACT; live UNKNOWN | Full-Full (full tank out/in; fuel deposit) or Flex-Fuel / Full-Empty (pay for fuel used) — selectable. DiscoverCars Goldcar@ACE also states full tank + fuel deposit on pickup. FACT |
| Additional driver | Free (add at office / included in Canaries reservation conditions). FACT | First additional driver free (same age/licence rules as main driver). FACT | Free additional driver (live homepage). FACT | Allowed with additional charge per driver (DiscoverCars Goldcar@ACE). Exact €/day: UNKNOWN without booking quote. FACT charged + UNKNOWN € |
| ACE desk / pickup | In-terminal desk, Arrivals T1 (also T2). Hours T1 (CM): 07:00–23:50 daily; CICAR T1: 07:00–23:59. No shuttle required. FACT | Airport collection: staff take booking then guide to car park. Collect during opening hours; return out of hours free (GCC). Hours follow airport schedule. FACT | Free airport (or port) delivery; return at airport. Booking UI shows “Plus Nocturnidad 20,00 €” (out-of-hours). Meet/delivery — not a classic in-terminal counter. FACT | Goldcar desk inside terminal near arrivals; no shuttle. Hours (DiscoverCars partner): 08:00–21:59 daily. Hold vehicle 6 hours after scheduled pickup within business hours. FACT |
Swipe to see all four operator columns
- CICAR Canaries conditions: cicar.com/EN/view/condiciones · popup-condiciones_EN
- Cabrera Medina legal / ACE T1: cabreramedina.com/EN/view/legal_EN · ACE T1 office
- Autoreisen terms + FAQ + ACE: terms.php · faq.php · ACE airport
- PlusCar live home: pluscarcanarias.com/en/home/ · archived T&Cs (May 2026, live path 404): Wayback terms
- Goldcar insurance / ACE + DiscoverCars partner: goldcar insurance · Goldcar ACE · DiscoverCars Goldcar@ACE
Same primary CTA after the table — commercial action is intentional.
Prefer to book a local fleet directly?
Unpaid secondary CTAs to official sites. No affiliate assumed. Useful if you already know the brand or want to avoid marketplace inventory mix.
FAQ
Why not just pick the cheapest ACE quote?
The cheapest headline rate can still leave you with an excess, a large card hold, a prepaid fuel rule, or a paid 2nd driver. Compare those four lines before you pay — then choose broker marketplace or a local fleet.
Will DiscoverCars only show the local brands you recommend?
No. DiscoverCars is a marketplace and may list broker or international brands as well as locals. Use filters and read excess / deposit / fuel on each offer. Local official CTAs above remain available if you want to skip the marketplace.
Do you take a cut if I book via DiscoverCars?
Yes. If you click our DiscoverCars link and complete a rental, we may earn an affiliate commission at no extra cost to you. Direct links to Cabrera Medina, Autoreisen and PlusCar are unpaid.
Affiliate disclosure & privacy
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affiliate links (rel="sponsored"). We may earn a commission if you book
through them. Local fleet links are not affiliated.
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